Lexmark Printer Driver Download & Installation Guide
By Ryan Green · Updated July 2026 · Independent guide · PrinterCare USA LLC (not affiliated with any printer manufacturer)
Lexmark printers often fail to print or connect properly when the wrong driver version is installed or when driver files become corrupted during updates. Windows 11 and macOS both require matching driver versions—using a generic or outdated driver won't work reliably, even if your printer appears to be connected.
This guide walks you through complete driver removal and fresh installation. We'll cover both operating systems with the exact steps a technician uses on service calls, so you can get your Lexmark working without a shop visit.
How to fix it — step by step
- Locate your exact Lexmark model number. Find the model number on the front panel, back of the printer, or inside the access door (usually near consumables). Write it down exactly—for example, "Lexmark MS431dn" or "Lexmark CX725." The model number is critical because downloading the wrong driver will not fix the problem.
- Remove the printer from your computer settings (Windows 11). Open Settings > Devices > Printers & scanners. Find your Lexmark printer in the list, click it once, then click "Remove device." Windows will prompt you to confirm—select "Yes." This prevents conflicts when you reinstall the driver.
- Remove the printer from System Preferences (macOS). Go to System Settings > Printers & Scanners, select your Lexmark printer, and click the minus (-) button. Restart your Mac after removal to clear any residual driver files from memory.
- Uninstall the Lexmark driver software completely. On Windows 11: Go to Settings > Apps > Apps & features, search for "Lexmark" or your printer model name, click it, then select "Uninstall." Follow the prompts and restart your computer. On macOS: Open Applications > Utilities > Uninstaller (if present), or manually delete any Lexmark folders from /Library/Printers/ using Finder's Go > Go to Folder menu.
- Download the correct driver from Lexmark support. Visit support.lexmark.com, enter your exact printer model number, select your operating system (Windows 11 or macOS with your version number), and download the latest printer driver. Save the file to your Downloads folder and note the filename.
- Install the driver and restart. On Windows 11: Double-click the downloaded .exe file, follow the installation wizard, and select "Yes" when prompted to restart. On macOS: Double-click the .dmg file, open the installer package inside, and follow the prompts. Restart your computer after installation completes.
- Re-add the printer to your computer. On Windows 11: Go to Settings > Devices > Printers & scanners > Add a device, then select your Lexmark printer from the list. On macOS: Go to System Settings > Printers & Scanners > Add Printer or Scanner, wait for your Lexmark to appear, select it, and click "Add." Wait 30 seconds for the connection to establish.
- Print a test page to verify. On Windows 11: Right-click your Lexmark printer in Settings, select "Printer properties," go to the "General" tab, and click "Print Test Page." On macOS: Open System Settings > Printers & Scanners, select your printer, click "Open Print Queue," and use any app to print a test document. If the page prints, your driver is installed correctly.
Still stuck? A technician can fix it remotely today.
Independent remote support — you watch every step, and you pay the flat $49 only after your printer is working. $0 if we can't fix it.
Frequently asked questions
Why does my printer still not work after installing the driver?
Verify you downloaded the driver for your exact model and OS version—a driver for Windows 10 won't work on Windows 11, and a driver for an M1 Mac differs from Intel Macs. Check that the printer is powered on, the USB or network cable is connected properly, and the printer appears in your device list. If problems persist, contact Lexmark support or schedule a $49 remote technician session.
Should I use Lexmark's full software suite or just the printer driver?
Install only the printer driver, not the full software suite, unless you specifically need scanning or faxing features. The driver alone is usually sufficient for printing and takes up less disk space. The full suite can sometimes conflict with Windows 11 or macOS system updates.
How often should I update my Lexmark driver?
Check Lexmark support quarterly for driver updates, especially after Windows or macOS major updates. Automatic driver updates through Windows Update may occasionally install incorrect versions, so manually verifying your driver version on support.lexmark.com is the safest approach.
Can I use the same driver on multiple computers?
Yes, you can download the same driver file and install it on different computers with the same operating system version (for example, Windows 11 Home on two machines). However, each computer must complete its own installation process independently; you cannot simply copy driver folders between machines.