Simple, honest pricing.
No hourly rates, no diagnostics fees, no surprises. Two options, both with the same rule: your printer works, or you don't pay.
$49 per fix
One-time remote fix. A technician connects securely, fixes your printer while you watch, and you pay only after a successful test print. If we can't fix it, it's $0 — always.
- Covers any issue: offline, error codes, WiFi, drivers, setup, scanning
- Any brand — HP, Canon, Epson, Brother, and 11 more
- Free re-fix if the same problem returns within 7 days
$99 per year
Printer Care Plan. Unlimited remote fixes for a full year, for every printer in your household.
- Unlimited fix sessions — never pay per problem again
- Priority callback (you skip the queue)
- Free check-up after major Windows/macOS updates
- Covers all printers at your home address
What we never do
We never ask for payment before the fix. We never ask for gift cards, wire transfers, or banking passwords. We never charge "renewal fees" out of nowhere. If anyone claiming to be printer support does these things — hang up; that's a scam, not us.