Simple, honest pricing.
No hourly rates, no diagnostics fees, no surprises. Fix one problem for $49, or protect every printer you own for years with a Care Plan.
One-time remote fix. A technician connects securely, fixes your printer while you watch, and you pay only after a successful test print. If we can't fix it, it's $0 — always.
- Covers any issue: offline, error codes, WiFi, drivers, setup, scanning
- Any brand — HP, Canon, Epson, Brother, and 11 more
- Free re-fix if the same problem returns within 7 days
Printer Care Plans
Never pay per problem again. Unlimited remote fixes for the length of your plan — the longer the plan, the more printers covered and the lower your yearly cost.
1-Year Care
- Unlimited remote fixes
- Covers 1 printer
- 12 months of coverage
2-Year Care
- Unlimited remote fixes
- Covers up to 2 printers
- 24 months of coverage
3-Year Priority
- Unlimited remote fixes
- Covers up to 3 printers
- Priority response
- 36 months of coverage
5-Year Total Peace of Mind
- Unlimited remote fixes
- Covers every printer you own
- Priority response
- 60 months of coverage
- Covers printers you buy later, too
All Care Plans are a single upfront payment — no auto-renewal, no surprise charges. A secure processing fee applies at checkout. 14-day money-back guarantee. Prefer to pay by bank transfer on 2-year plans and up? Just ask when you call.
What we never do
We never ask for payment before a one-time fix is done. We never ask for gift cards, wire transfers, or banking passwords. We never charge "renewal fees" out of nowhere. If anyone claiming to be printer support does these things — hang up; that's a scam, not us.
What the $49 remote service covers
PrinterCareUSA charges a flat $49 for remote printer troubleshooting, with payment due after the problem is fixed. The service is intended for printer problems that can be diagnosed and corrected remotely, including offline errors, Wi-Fi connection problems, driver installation, error codes, paper jams, blank pages, and other printing issues.
Start by describing the printer brand, model, and symptoms. Include any message shown on the printer or computer and explain what happened before the problem began. This information helps determine whether the issue is suitable for remote support before proceeding.
How the Care Plans work
A Printer Care Plan covers unlimited remote fixes for the length of the plan, so you never pay per problem again. The 1-year plan covers a single printer; the 2-year plan covers up to two printers; the 3-year plan covers up to three printers and adds priority response; and the 5-year Total Peace of Mind plan covers every printer in your home or office, including printers you add later, with priority response throughout.
Care Plans are paid once, upfront, and do not auto-renew. Coverage begins as soon as payment is confirmed. If you choose to pay by bank transfer (available on the 2-year plan and longer), coverage begins once the transfer clears, usually within a few business days.
How the process works
- Request help and provide a phone number for the callback.
- Explain the printer problem and any troubleshooting already attempted.
- If remote support is appropriate, follow the connection instructions.
- Pay the flat $49 fee after the printer problem is fixed, or choose a Care Plan for ongoing coverage.
PrinterCareUSA's published callback time is within 30 minutes. Because the work is performed remotely, keep the printer powered on and stay near both the printer and the connected computer during troubleshooting.
Before requesting support
Have the printer model number, computer or mobile-device type, connection method, and exact error message ready. Remote troubleshooting cannot replace physical repair when a problem requires parts or hands-on mechanical work. The initial conversation can be used to explain the symptoms and determine the appropriate next step.
Need help deciding whether remote support fits your problem? Contact PrinterCareUSA or call +1-646-698-4229.
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